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Staff Structure


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Gateway Gaming  Staff Roles 

Executive Staff Team

 

Owner Community Owner and Chief Executive of the GG Community as a whole, the Owners involvement may vary, but typically are taking care of supervising Executive Staff, handling community finances and pushing us forward in new directions. 

Community Manager - The Community Manager is the overall Coordinator of all platforms and staff teams within the GG Community, and trusted Second in Command to the Owner. Coordinating with the Managers of those servers, the CM gathers player opinion and feedback to assist in delivering new content, as well as working with Server Managers to ensure the servers are performing optimally.

Community Developer - The Community Developer manages all Development Teams associated with Gateway, and is the final authority on new content being created for the server.

Community Advisor Former members of Executive Staff or Server Management who hold support/advisory positions within the community to further the goals of the Owner if needed. 

 

Server Management

 

Server Manager - The  Server Manager is the leader of day-to-day operations of a single server within the GG Community. Acting as the overall manager of Server Staff and the EM team, the Server Manager handles the back end maintenance of a server (Job Code, Content, Addons etc,), server rules and policies, and also handling staff promotions/discipline with the assistance of the Junior Manager, Head EM and Head Admin.

 

Junior Manager - The Junior Manager is the second in command and recognized as the up and coming Server Manager. Their duties include assisting the SM with day-to-day operations of their respective server within the GG Community. Acting as the overall manager of Server Staff and the EM team, the Junior Manager assists and learns to handle the back end maintenance of a server (Job Code, Content, Addons etc,), server rules and policies, and also handling staff promotions/discipline with the assistance of the Head EM and Head Admin.

 

Head Administrator - The leader of the server staff team. The Head Administrator handles all aspects of the Server Staff team. They carry out demotions, punishments and maintenance. The Head Administrator is also present to ensure that the staff Rules of Conduct and expectations are being met by all within the staff team.

 

Head Event Master - The leader of the event staff team. The Head Event Master handles promotions within the Event Team, punishments, executive level event and timeline decisions etc, and ensures that the quality of events held on the server is at acceptable standards.

 

 

Server Staff Team

 

Senior Administrators Leaders of the Administration team. Senior Administrators act to keep the Server Administrators under their leadership operating to their fullest capacity, and assist the Head Administrator and Server Manager with high level duties on and off the server. 

 

Administrators Leaders of the Moderation team,  Server Administrators are staff members who have proven their abilities to be trusted with the enforcement of various mid-high level duties on and off the server. Administrators enforce the server rules in full,  take care of the day to day operations of the Moderator Team if necessary, enforce staff policies on the Moderators and educate new Trial Moderators.

 

Moderators Members of the Server Moderator team. Moderators are the core majority of the Server Staff, and act to assist players in day-to-day standard staff duties on the server. 

 

Trial Moderators Players who have been selected to become Trial Moderators on the Staff Team. Trial Moderators are guided primarily by Senior Moderators and other staff in their low level duties to assist players on the server. After a two week trial period, Trial Moderators are put under review, and potentially brought on as full Moderators. 

 

Event Staff Team

 

Senior Event Masters - Senior members of the event team who have proven their skill and loyalty within the team over time. Senior Event Masters assist the Head Event Master with the running of the Event Team, and ensures that new event staff are being mentored properly. 

 

Event Masters - Established members of the event team. Event Masters have proven themselves to be capable and responsible members of the event team, and mentor the junior staff over time. 

 

Junior Event Masters - Junior members of the event team. Junior Event Masters have completed their trial periods and are given permission to lead events on their own. 

 

Trial Event Masters Players who have been selected to become Trial Event Masters who are undergoing a 3 event trial period to determine their worthiness for the event team going forward. Trial Event Masters are paired with mostly Event Masters but with Junior Event Masters also if the need arises. 

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Simplified Hierarchy

 

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Management Team

Server Manager
Junior Manager

Head Admin

Head Event Master
Head Developer

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Senior Staff Team

Senior Admin
Senior Event Master

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Core Staff Team

Admin
Event Master
Moderator

Junior Event Master

 

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Development Team

Developer

 

 

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